Lead engineering execution and delivery for EBC, a conversational analytics platform turning enterprise data into plain-language outcomes across Finance, Marketing, Labor, Payroll, Benefits, and Contracts.

• Directed a multi-agent architecture anchored by domain agents, a shared semantic layer, Stardog knowledge graphs, Master Coordinator orchestration, and deployment quality gates.
• Drove agile delivery and release planning at scale across multiple product pods serving distinct business domains — Finance, Marketing, Labor, Payroll, Benefits, and Contracts — aligning program-increment planning, UAT readiness, production sequencing, and cross-domain data dependencies.
• Shipped domain agents including a natural-language Contracts Agent, Benefits Agent (RBAC masked/unmasked access over 17 years of data), and Payroll Agent with row-level security.
• Elevated the monthly Performance Forecast Review (PFR) scorecard into a C-suite KPI intelligence application — replacing static spreadsheets with a live, queryable, scenario-enabled decision surface for real-time executive performance tracking.
• Partnered with business leaders, IBM watsonx, and Microsoft to accelerate production readiness with governance and responsible-AI controls.
• Promoted reusable agent patterns (RAG, Document Intelligence, Domain Orchestrator, Scenario Planning) supporting an enterprise roadmap toward 200+ agents.

Owned the full engineering lifecycle for NPOP — a mission-critical suite driving network planning, flow writing, contingency publication, and simulation across the global ground network.

• Re-architected the proposal engine for a ~270% throughput gain in processing transportation plan changes — speeding instruction delivery to automated sortation across 3,000+ North American facilities.
• Delivered ~$1.1M in infrastructure cost avoidance through Couchbase architecture and resource optimization.
• Completed GCP IaaS migration for STAR Engine simulators (standalone IC + Java Wrapper) with dynamic scale up/down; leveraged ~$500K in cloud credits for burst-capacity and work-stoppage modeling.
• Delivered a Zero-Trust Service Mesh across the NPOP portfolio with no production disruption, hardening platform security.
• Led modernization of a legacy .NET transportation-planning suite onto a unified Java / Angular / Kubernetes platform — consolidating siloed publication systems and migrating CI/CD to Azure DevOps Services.
• Implemented Dynatrace APM dashboards and canonical UI logging with LLM integration for AI-driven observability and diagnostics.
• Increased the resolution of the transportation-network model, enabling more granular, customer- and service-specific network planning and optimization.